Privacy Policy

PLPCOATINGS Privacy Policy

Version 2.0

This page was last modified on May 24, 2018.



Industrieterrein Ravenshout

Bedrijfsnummer 4022

Havenlaan 8

3980 Tessenderlo


Our website address is:


If you have any questions after reading our privacy statement, or want to contact us, please contact us at [email protected]


In the course of our dealings with you, we will collect and process personal information about you.  Personal information includes any information allowing us to identify you as an individual, for example, your name, your email address or your telephone number.

We are committed to protecting your privacy. We will use your personal information in accordance with all applicable laws and regulations that relate to data protection and privacy, including the EU General Data Protection Regulation (GDPR).

2.1 This privacy policy applies to personal information from:

  • Visitors to our website
  • Suppliers & Customers who purchase goods or services

 2.2 This document outlines:

  • What personal information we collect;
  • Why we collect this information;
  • How we will use it;
  • How long we will store and secure it;
  • How you can contact us;
  • Your rights in relation to the personal information that we hold, including your rights to change, delete and see your information.


 When a visitor makes contact or sends a message, we collect personal data to make it possible to reply to your question. We keep this data unlimited in time but we do not use this data for marketing purposes.


 When making contact and asking a question, you can indicate whether we can store your name, your e-mail address and website in a cookie. We do this for your convenience so that you do not need to re-enter this information for a new response. These cookies are valid for one year.

If you have an account and you log in to this site, we store a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is discarded as soon as you close your browser.

Once you log in, we will save some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options 1 year. If you select “Remember me”, your login will be saved for 2 weeks. Once you log out of your account, login cookies are removed.

Embedded content from other websites

 Messages on this site can show embedded content (for example, videos, images, messages). Embedded content from other websites behave exactly the same as if the visitor had visited this other website.

These websites may collect data about you, use cookies, embed third party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged into that website.


 We share data about visitors and surfing behavior with Google Analytics and Clicky.

You can read below how Google Analytics and Clicky deal with your data.

Google Analytics GDRP Compliance tekst.
Clicky GDPR Compliance tekst.

With whom we share your data

 Available on request via our personal data request form.

We share your data with other service providers who provide specific services for us outside of the above providers.

Siteground GDPR : Our hosting provider can collect information to guarantee the efficacy and security of the website. Personal data is not included.

WordFence : Security provider that actively scanned for potentially harmful bots / visitors and secured the website installation against malicious attacks.

Dropbox : We store backups of the website for 90 days on our dropbox servers. After 90 days they are automatically removed.

Amazon : We store backups of the website for 90 days on our Amazon servers. After 90 days they are automatically removed.

ManageWP : Plugin that we use to manage the website and keep it up to date from a central hub.

Gravatar :  Provide an image that appears next to subscriber’s posts, blogs etc. An anonymous string, created on the basis of your e-mail address (this is also called a hash) can be sent to the Gravatar service if you use it.

 How long we save your data

When you ask a question the associated metadata is kept forever. In this way we can automatically recognize and approve follow-up reactions instead of moderating them.

For users who registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username can not be changed). Website administrators can also view and change this information.

We keep backups of the website 90 days after which they are removed and all data is destroyed.

Where we send your data to

When a visitor makes contact or sends a message their comments can be guided through an automated spam detection service. This information will be stored for later reference on our web server. Available on request via our personal data request form. From the data on our web server, backups are placed on Amazon servers in the EU and on Dropbox servers in the US. After 90 days, these backups and all data are automatically destroyed.

What rights you have about your data

If you have an account on this site or you have asked a question, you can request an export file of your personal data that we have from you, including all data that you have provided us. You may also request that we remove any personal data that we have from you. This does not contain any data that we are required to keep for administrative, legal or security purposes.


If you are a registered user and upload images to the site, you should avoid uploading images with EXIF ​​GPS location data. Visitors to the website can download the images from the website and view the location data.


 When you register with us, we may ask you for a number of pieces of information including your:

  • Name;
  • Postal/delivery address;
  • Email address;
  • Telephone number;
  • Job title / profession;

If you purchase or supply products and services we may use your personal information in the following ways:

  • To respond to your enquiries;
  • To keep you informed about our products and services;
  • To process your order;
  • To manage deliveries and returns;
  • To manage your account, including conducting identity, credit and other background checks where applicable;
  • To manage your credit account (if applicable) including carrying out credit checks;
  • For market research purposes;
  • To publish trends and/or to improve usefulness and content of our website;
  • To link with social media sites and services, for example, for advertising purposes;
  • To notify you about important changes or developments to our website or services;
  • To deal with enquiries and complaints;
  • For claims management and insurance purposes;

Whenever you send an e-mail or other communication to us, it is possible we will retain these communications.  Sometimes we will ask you for personal data that are relevant to respective situation. These data make it possible for us to process your inquiries and respond to your requests.

We are required by law to keep your personal information only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal information will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.


We are committed to safeguarding the personal information you provide to us. We use appropriate measures to protect the information that you submit through our website and the information we collect and store about our suppliers customers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information you submit via our website and any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.

If you have created an account or registered to use any online services, your account details may be password protected. It is your responsibility to keep your password confidential and to sign out once you have finished browsing.

How we secure your data

We do everything we can to securely store and manage your data.

We regularly update our

  • Firewall software
  • Server & PC operating systems
  • Antivirus programmes and definition files & database
  • Hardware firmware
  • Web filtering software
  • Anti-spam software
  • IPS and  application control software

Data is stored on the PLPCOATINGS secure servers or those of a third party. We will never combine these data with the other personal data available to us.

Our employees are aware of the safety procedures and the need for proper security.

We install and update plugins on all our websites that allow us to monitor and secure our data.

We have established a procedure to immediately inform the data subjects about the data breach and to take the necessary actions to limit the damage.

Your data will not be shared with third parties. In some cases, the data may be shared internally. Our employees are required to respect and maintain the confidentiality of your data.

Protecting your personal information

The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our services. We cannot guarantee the security of your data (including your personal information) transmitted to our services; any transmission is at your own risk.

It is important for you to protect against unauthorised access to your password and to your computing device. Be sure to sign off and close your browser when you have finished your session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café.


We will not collect or use any data for purposes other than those described in this Privacy Policy unless we have obtained your consent in advance.


We hope this Privacy Policy has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions that haven’t been covered, please contact

[email protected]